Frequently Asked Questions

If you do not receive emails from VRM Properties, please check your spam/junk folder. All emails sent from VRM Properties are from the email address: no-reply@vrmproperties.com. Whitelist this email address to ensure that emails are delivered promptly.

If you can't remember your username, follow these steps to retrieve it:

1. Visit the VRM Properties username recovery page.
2. Enter the email address entered when you created your account in the "Email" field and click send.
3. If an account is associated with the supplied email address, you will receive an email with your username.

If you do not receive the username recovery email, please check your spam/junk folder. All emails from VRM Properties are from the email address: no-reply@vrmproperties.com.

If you can't remember your password, follow these steps to retrieve it:

1. Visit the VRM Properties password recovery page.
2. Enter your username in the "Username" field and click reset.
3. If an account is associated with the supplied username, you will receive an email containing a link to reset your password.

If you do not receive the username recovery email, please check your spam/junk folder. All emails from VRM Properties are from the email address: no-reply@vrmproperties.com.

If you did not receive the email verification email, follow these steps to retrieve it:

1. Visit the VRM Properties email verification resend page.
2. Enter your email address in the "Email Address" field and click resend the email.
3. If an account is associated with the supplied email address, you will receive an email containing the verification link.

If you do not receive the email verification email, please check your spam/junk folder. All emails from VRM Properties are from the email address: no-reply@vrmproperties.com.

If you need to change your account type from Buyer to Listing Agent, follow these steps:

1. Login to your account.
2. Visit the My Dashboard page.
3. At the top of the User Profile section, click the Convert To Agent button.

This functionality is currently not supported. You cannot convert a Real Estate Agent account to a Buyer account.

To get more information regarding a specific property, please get in touch with the Listing Agent. The Listing Agent's contact information is located in the "Brokerage / Agent Information" section of the Property Detail page.

To find a property based on its Property ID, follow these steps:

1. Visit the Home Page.
2. Click on the Search by Property ID radio button next to the search bar.
3. Enter the Property ID and press the Enter key or click on the Search button.

To make an offer on a property, follow these steps:

1. Login to your account.
2. Locate the property on which you want to make the offer.
3. Click the "Start an Offer" button at the top of the Property Detail page.
4. Follow the instructions on the offer entry wizard to enter and submit your offer.

No. Uploading documents is not part of the offer entry and submission process.

If the seller decides to counter your offer, the Listing Agent will contact you directly to facilitate the offer negotiation.

If the seller accepts your offer, the Listing Agent will contact you directly with instructions on receiving and executing the sales contract.

The preferred method to submit an offer is through the VRMProperties website.

The following information is required to submit an offer:

1. Agent Brokerage Information
2. Buyer Information
3. Buyer Affiliation Information
4. Offer Financial Details
5. Closing Information

IMPORTANT: If the Seller selects your offer, the Sales Contract will be generated using the data entered into the website. To avoid delays executing the Sales Contract, please enter data as you want it to appear on the Sales Contract.

To view your offers please click here or follow these steps:

1. Log in to your account.
2. Visit the My Dashboard page.
3. Click the Offers menu. (only visible if you have a RE Agent account)

Note: If you do not see all of your offers, check the Filters as your offers may be excluded if you have filters applied.